Collect a security deposit online.
Don't charge a cent.
Send an online security deposit payment link. Pre-authorize a credit card for up to 28 days without actually taking the money. After the stay, rental, or event: capture what's owed, or release it all.
at reception
Three steps.
No money moves until you decide.
Pre-authorization is a standard credit-card feature — used by hotels and rentals for decades. PayRequest brings it to any business in a few clicks.
Customer
authorizes.
Send a Smart Link or QR code. Customer enters their credit card and authorizes the deposit. Funds are reserved — not charged.
You inspect.
At your pace.
After the stay, rental period, or event — inspect the property, vehicle, or equipment. Take as long as you need, up to 28 days.
Capture
or release.
Charge the exact amount for damages, charge nothing, or charge partial — your call. Customer is notified automatically.
CAPTURE
CAPTURE
RELEASE
When the service ends,
you decide what happens next.
The customer's card holds the deposit. You pick exactly how much to charge — or charge nothing at all. The rest is released automatically.
Charge the entire hold.
For major damage. Capture the full authorized amount. The customer sees one clean charge on their card statement.
Charge only what's owed.
For small incidentals — a cleaning fee, a minibar tab, a late checkout. The remainder is released instantly.
Release the hold entirely.
Everything returned in perfect condition. The hold is voided — no charge, no fees, nothing on the customer's statement.
Collect at check-in.
From a QR on the counter.
The recommended way to collect deposits. Create a branded Smart Link with QR code, print it for the front desk, manage every hold from one dashboard.
Branded URL
Custom domains like pay.payrequest.me/grandhotel/deposit
QR at reception
Print QR codes for reception desks, key cards, or rental agreements
Analytics & tracking
See how many deposits were opened, authorized, captured, and released
Centralized management
All active deposits in one Deposits tab per Smart Link
Print at reception
Print this QR for your reception desk, key-card folders, or rental agreements. Customers scan and authorize instantly — no staff intervention.
A branded page
for every hold.
Every deposit gets its own unique status page. Customers check the hold in real time, watch the countdown, see the capture history — no support tickets needed.
Grand Hotel Amsterdam
Amount held on your card
Capture history
Your deposit is being held temporarily. You will only be charged for actual damages or incidentals. The hold releases automatically if no further charges are made.
What customers see, in real time
- Auto-refresh every 15 seconds
- Visual hold-duration progress bar
- Days-remaining countdown
- Capture history with amounts & descriptions
- Matches your payment page branding
- Color-coded status badges
From authorization
to settlement. Tracked.
Every deposit moves through six possible states. Each transition is logged with a timestamp, an actor, and a notification — full audit trail, automatic.
Pending
Customer initiated payment
Authorized
Hold active on card
Partially captured
Some amount charged
Captured
Full amount charged
Released
Hold removed, no charge
Expired
Hold duration passed
Any business
that hands over keys first.
Hotels, rentals, events, gear, vehicles, venues — anywhere a customer takes custody of something valuable before the final bill is known.
Hotels & B&Bs
Pre-authorize for room damage, minibar, and incidentals. Capture on checkout.
Holiday homes
Protect your Airbnb, VRBO, or holiday rental from damage and excessive cleaning.
Car rentals
Hold a security deposit before handing over the keys. Capture for fuel or damage.
Equipment rental
Protect expensive tools and equipment. Charge for damage or missing parts.
Boats & marine
Secure boats, jet skis, and marine equipment before departure.
Event venues
Hold damage deposits for party venues, conference rooms, and event spaces.
RV & campers
Protect motorhomes and camper vans from damage and cleaning costs.
Photo & video gear
Secure cameras, lenses, lighting, and studio equipment rentals.
Airbnb properties
Collect deposits outside Airbnb's platform. Full control over damage claims.
Booking.com hosts
Independent deposit collection alongside platform reservations.
Coworking spaces
Collect key deposits, equipment security, and facility damage coverage.
Party & event gear
Protect party supplies, tents, AV equipment, and furniture rentals.
Deposit tools.
No half-measures.
Six built-in capabilities that handle 100% of the authorization-hold workflow, from first scan to final capture.
1–28 day hold
Configure hold duration to match your service length — a weekend rental or a month-long stay.
Smart Link distribution
Share deposit links via URL, QR code, email, or SMS — whatever fits your check-in flow.
Customer status page
Branded page with real-time progress bar, countdown, and capture history.
Email notifications
Automatic confirmations when deposits are authorized, captured, or released.
Capture history & audit
Full record of every capture — amounts, timestamps, descriptions — for accounting and disputes.
Multi-currency
Accept deposits in EUR, USD, GBP, and more via Mollie.
Important to know
- Security deposits only work with credit card payments. iDEAL, SEPA Direct Debit, and bank transfers do not support authorization holds.
- Hold duration is configurable from 1 to 28 days. If you don't capture within the hold period, the authorization expires automatically.
- Releasing a deposit cannot be undone. Once released, the authorization hold is permanently voided.
Hold. Inspect.
Settle.
The same authorization hold hotel chains have used for 30 years — in a dashboard that takes five minutes to set up.